Easy Implementation: Customized to your needs

Our experienced team ensures a smooth implementation of the jacando software.

WHAT WE DELIVER

Our promises for your easy implementation

PROJECT MANAGER

Throughout the implementation process, a dedicated project manager will lead you through the different steps of the implementation and support you with any issues arising.

SUPPORT IN EUROPE

Our customer support and project management team is located in Europe (Switzerland) and will be happy to assist you with your questions and issues at any time.

CLEAR PROJECT PLAN

You can expect a clearly structured project plan, which also regulates the responsibilities throughout the implementation.

AVAILABILITY

Do you have any questions? We value accessibility and offer fast response times.

Your project plan in a nutshell: 5 steps to your jacando software

Kickoff call

Get to know the jacando team and discuss further steps

Step 1

Data collection

You will be supported by your project manager in the collection of the data that you’ll need for a smooth implementation

Step 2

Import of data

All remaining data will be fed into the system and checked. This means that the jacando software is already prepared for you to use

Step 3

Learning curve

Getting to know the software in trainings & question rounds

Step 4

Handover to your jacando Customer Support

Now you can start, you will be accompanied by our Customer Support from this point on.Step 5

Frequently Asked Questions

How much time does it take to set up the jacando software?

The duration of the implementation depends on various factors. On average, our customers need 4-12 weeks until the jacando software is ready for use.
Aspects that influence the duration of the implementation process:

Are there existing processes that need to be mapped?
Is it necessary to redefine the processes first?
Does the employee and employment data already exist in digital form?

Who is needed on the customer side (for which modules) when setting up jacando?

Depending on the selection of jacando modules, different contact persons are required on the customer side.

ADMIN: HR Specialist
TRACK: HR Specialist
MATCH: Recruiting Specialist / Marketing
TALENT: Employee Development Specialist
INTERFACES: IT Specialist

Is independent module integration possible?

Yes, the ADMIN and MATCH modules can be integrated independently of each other.
In order to integrate the TALENT and TRACK modules, a (large) part of the ADMIN module must be set up.

Will there be a fixed contact person for the setup of jacando?

Yes, as a customer you get a permanent project manager during the setup. Your project manager is available to answer all your questions and guide you through the entire implementation process.

Where is the jacando customer support located?

Our jacando Customer Support is located in Basel – our Customer Support Managers are always in direct contact with the project managers.